Privacy Policy
08.25.2023 | ERSENN | Cloisonne DIY Kits Blog

Who are we?

Our website is:

What personal data we collect and why we collect it

When you purchase items from our store, we collect the personal information you provide to us, such as your name, address and email address, as part of the buying and selling process. 

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us understand your browser and operating system. 

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How did you get my consent? 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a product, we imply that you agree to our collection and use of this information only for a specific reason. 

If we ask for your personal information for secondary reasons such as marketing, we will seek your explicit consent directly or provide you with an opportunity to refuse.

How do I withdraw my consent? 

If you change your mind after opting in, you can withdraw your consent to us contacting you at any time by contacting us at to continue the collection, use or disclosure of your information


We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

Third Party Services

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. 

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we need to provide them in connection with your purchase. 

For these providers, we recommend that you read their privacy policies in order to understand how these providers handle your personal information. 

In particular, keep in mind that some suppliers may be located in or have facilities in different jurisdictions than yours or ours. Therefore, if you choose to conduct a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. 

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you use to complete that transaction may be disclosed under United States law, including the Patriot Act. 

Once you leave our store's website or are redirected to a third-party website or application, you are no longer bound by this Privacy Policy or our website terms of service.


When you click on links on our store, they may lead you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, it will be encrypted using Secure Sockets Layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.


Here is the list of cookies we use. We list them here so that you can choose whether you want to opt out of cookies. 

1. session_id, unique token, session, allows us to store information about your session (referrer, login page, etc.). 

2.cart, a unique token that lasts 2 weeks and stores information about the contents of your cart. 

3.secure_session_id, unique token, session

4. storefront_digest, unique token, indefinite If the store has a password, this is used to determine whether the current visitor has access rights.

age of consent

By using this website, you represent that you are at least the age of majority in your state or province, or that you are of the age of majority in your state or province, and you have given us your consent to allow any of your minor dependents to use this website.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you can understand what information we collect, how we use it, and under what circumstances (if any) we use and/or disclose it. 

If our store is acquired or merged by another company, your information may be transferred to the new owner so that we can continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or just want more information, please contact our Privacy Compliance Officer at