Size:
Length: 5m (16.5ft)
Width: 1mm
Thickness: 0.5mm
If you want to know how to make cloisonne, please watch my Youtube channel, I will update some instructional videos from time to time: https://www.youtube.com/channel/UCd_T14UHUEfe2-bhTEfIrEw
Shipping Areas
Currently we can mainly deliver kits to the following areas:
North America:
United States (cannot deliver to remote areas), Canada
Europe:
United Kingdom, France, Germany, Italy, Spain, Austria, Czech Republic, Slovakia, Hungary, Belgium, Netherlands, Portugal, Poland, Turkey
Australia:
New Zealand
South America:
Mexico
Shipping Time:
Shipping time is generally 7 to 12 working days, and order preparation time is about 2~4 working days.
* In most cases, the package will be delivered within the estimated arrival time. However, the actual delivery date may be affected by flight schedules, weather conditions and other external factors. For orders containing pre-ordered or/and customized items, delivery time will be longer than usual. Please refer to the tracking information for the most accurate delivery date.
Wrong Shipping Address Policy
It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete. We encourage all customers to double-check their shipping address during the checkout process. If changes are required, please notify us immediately before shipment. Unfortunately, we are unable to modify the address after the order has been shipped.
We cannot provide a refund or replacement if the delivery fails or the package is returned or sent to the wrong address due to an incorrect address provided by the customer (please note that if the package is overseas, the returned package will be destroyed and cannot be sent back to our warehouse).
Where can I track my order?
Once the order is shipped, you will receive a tracking number and you can check the shipping status on our website.
What happens if my package is lost in transit?
If your package is lost in transit, we will re-ship it or refund you.
My package was marked as delivered, but I haven't received it yet. Can you re-ship it?
If the postman marks the package as delivered, we cannot provide a replacement or refund due to theft at your residence. However, we will assist you in filing a claim with the postman.
Are the estimated shipping and transit times guaranteed?
No, the transit times are estimates and may vary due to unforeseen circumstances.
Do I need to pay duties and customs fees when ordering?
Pricing includes all duties, taxes and fees.